Robins' Nest Inc
  • Family Connections
  • Glassboro, NJ, USA
  • Salary
  • Full Time

Health, Dental, Vision, 401(k)


The Family Connections Counselor serves Cumberland County children and families using a team approach with a therapist.  Providing in-home services, crisis intervention, concrete services, parenting skills, life skills training, and advocacy and service linkages to DCP&P involved children and families in order to stabilize the family and keep them intact.  


Duties: To be successful in this position you must become able to do the following essential duties and responsibilities always:

  • Functions within the agency's policies and procedures as outlined on agency public documents.
  • Operates according to the program operations manual.
  • Meets communication requirements as outlined in job expectations section below.
  • Meets supervision requirements as outlined in job expectations section below.
  • Meets program quality requirements as outlined in job expectations section below.
  • Meets client interaction requirements as outlined in job expectations section below.


Job Expectations

Communication Requirements

  • Communicates programmatic or job-related concerns to supervisor and makes suggestions for improvement in an appropriate and timely manner.
  • Communicates any performance concerns or training needs to the supervisor in an appropriate and timely manner.
  • Conducts self in a professional manner that positively reflects the agency culture.
  • Demonstrates competent written and verbal communication with referral sources and external customers.
  • Is attentive and responsive to customer needs in a helpful, supportive and timely manner.
  • Works collaboratively with coworkers and agency staff to effectively communicate and problem solve.


Supervision Requirements

  • Meets with the supervisor in accordance with program and licensing requirements.
  • Utilizes supervision effectively to address client related issues.
  • Utilizes supervision effectively to address performance issues and concerns.
  • Utilizes supervision effectively to explore professional development and training needs.


Program Quality Requirements

  • Meets obligations of the program (contractual, licensing, Medicaid, etc.).
  • Follows program policies and procedures and encourages the same in others.
  • Educates self on issues impacting the program population.
  • Operates conscientiously in accordance with program budget (i.e., use of client engaging funds, office supplies).
  • Completes and submits accurate written reports and documentation per established guidelines.
  • Ensures the quality and accuracy of written and verbal communications.
  • Submits Level of Service (LOS) within program requirements.
  • Attends agency and program meetings and training within established time frames.
  • Plays an active role in meetings and training designed to enhance agency and program operations.


Client Interaction Requirements

  • Provides culturally competent service delivery.
  • Upholds ethical standards in accordance with the Social Work Code of Ethics.
  • Effectively engages all client populations.
  • Continually assesses clients' needs.
  • Provides appropriate intervention strategies and adjusts services accordingly.


Necessary Skills and Abilities

  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to analyze work, set goals, develop plans and utilize time effectively and efficiently.
  • Must regularly be able to see, speak and hear.
  • Frequently required to stand, sit, walk, bend, use hands and arms and must occasionally lift up to 20 pounds.
  • Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients.
  • Assume an active role in agency events.


Qualifications:

  • Bachelors degree in social work or a related field required.
  • Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record.
Robins' Nest Inc
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