- Robins' Nest
- Salem, NJ, USA
- Full Time
Refer to Benefits Link
JJob Function: Robins' Nest Counseling Centers provide state of the art, evidence-based protocols to individuals ages 3+. Under the direction of the Program Director, we have a core staff of Program Director, we have a core staff of Program Supervisors who provide administrative and clinical oversight to masters and licensed clinical therapists. We are looking for a dynamic individual who is passionate about delivering high-quality clinical care to members of our community. The Salem office is located in the heart of Salem City with easy access to Interstate 295.
Full-time position located mainly in Salem City, NJ. Some travel to corporate office in Glassboro, NJ will be required.
Independent clinical license in good standing preferred. (LPC, LCSW, LMFT)
Duties: To be successful in this position you must become able to do the following essential duties and responsibilities always:
• Functions within agency's policies and procedures as outlined on agency public documents.
• Operates according to program operations manual and ensures same in staff.
• Ensure that the program manual content is current and meets all contractual, regulatory and accreditation standards.
• Meets communication requirements as outlined in job expectation section below.
• Meets supervision requirements as outlined in job expectations section below.
• Meets program oversight requirements as outlined in job expectations section below.
• Meets reporting requirements as outlined in job expectations section below.
• Adheres to meeting requirements as outlined in job expectations sections below.
• Appropriately and timely communicates programmatic or job related concerns to supervisor and make suggestions for improvement.
• Appropriately and timely communicates performance concerns with staff.
• Conducts self in a professional manner that positively reflects the agency culture.
• Works collaboratively with coworkers and agency staff to effectively communicate and problem solve.
• Communicates information to and from Leadership as appropriate and relevant.
• Ensure flow of communication occurs appropriately and timely.
• Demonstrates competent written and verbal communication with referral sources and external customers.
• Is attentive and responsive to customer needs in a helpful, supportive and timely manner.
• Provides effective supervision of staff in accordance with established Supervision Protocols on agency public documents.
• Provides case supervision and performance/professional development. This includes oversight of staff productivity.
• Address performance issues with staff in a professional and timely manner.
• Ensure staff function in accordance with Program Manual and agency policies and procedures.
• Timely conducts annual employee performance evaluations of staff.
• Uses supervision effectively to explore professional development and training needs.
Program Oversight Requirements
• Meets obligations of program (contractual, licensing, Medicaid, etc.).
• Follows agency policies and procedures and ensures same in others.
• Conducts random audits of client files and LOS submissions to ensure quality and accuracy of documentation.
• Educates self and staff on issues impacting your program/program population.
• Operates in accordance with program budget.
• Maintains program manual with current contractual and procedural information.
• Examine, participate and maintain information obtained by the agency's impact studies.
• Plan for and evaluate the performance of service programs and the overall quality of individual client services
• Ensure that staff are aware and trained in cultural issues.
• Monitor staff safety issues.
• Facilitate use of CQI data to ensure best practice and further improve program outcomes.
• Completes and submits accurate written reports and documents per established guidelines: weekly schedules, monthly perspectives, quarterly CQI and action plans, program progress reports, LOS for time off, other reports as required/requested per program contract.
• Ensures quality and accuracy of written and verbal communications.
• Plays an active role in meetings designed to enhance agency and program operations i.e. leadership meeting, PD/Supervisor meetings, budget meetings, etc.
• Facilitates program staff meetings, quarterly program quality meetings, and executive quality meetings as scheduled.
• Facilitates mandatory trainings to staff during staff meetings within established timeframes.
• Meets with supervisor as scheduled.
• Communicates to supervisor when needing to reschedule meetings.
• Represents agency/program at external meetings as required or assigned.
• Utilizes strengths/expertise by participating in sub-committees and workgroups or trainings to further enhance agency programs and operations.
• Plans and participates in meetings/conferences with referral sources when indicated.
Necessary Skills and Abilities
• Must demonstrate initiative, creativity, be dependable, reliable and work well independently.
• Must be able to exercise independent thinking and good judgment under all circumstances.
• Must be able to analyze work, set goals, develop plans and utilize time effectively and efficiently.
• Must regularly be able to see, speak and hear.
• Frequently required to stand, sit, walk, bend, use hands and arms and must occasionally lift up to 20 pounds.
• Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients.
• Assume an active role in agency events.
• Must have a New Jersey clinical license in good standing (LPC, LCSW, LMFT)
• Must have a master's degree in social work, psychology or related field.
• Must have prior professional experience in providing evidenced based treatment services to children, youth and families.
• Must have previous supervisory experience.
• Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record.